At Wedding Guest (Shadi Expert), operated by Anagh Matchmaking Services (OPC) Pvt. Ltd. (“we,” “us,” “our”), we’re excited to connect couples planning their dream weddings with adventurous travelers eager to join in authentic local celebrations. Our services are available through our website at www.shadiexpert.com (the “Site”).
By exploring our Site, you agree to our Terms of Service (the “Terms”), which may be updated from time to time. As we’re currently in Beta mode, we’re open to your feedback and may make changes to enhance your experience. We’ll do our best to keep you informed through email or other means. Your continued use of our Service signifies your acceptance of any new Terms.

Discover the Magic of Weddings: Our platform connects couples (“Couples”) who are ready to share their wedding journey with travelers (“Travelers”) seeking unforgettable local experiences. Couples can create and showcase wedding profiles (“Profiles”) filled with details about their special day, offering unique Wedding Experiences at their chosen destinations. Travelers can select Couples or request our assistance in making a meaningful connection.
How Our Platform Works:Wedding Guest (Shadi Expert) is your premier platform for creating unforgettable wedding experiences. We offer tour arrangements and manage various wedding-related activities, including planning services for an additional cost. Our mission is to seamlessly connect couples with travelers.
To ensure everything is perfectly organized, Wedding Guest (Shadi Expert) provides couples with detailed documents covering all aspects of their wedding functions, which we also feature on our site.

Join the Experience: To access some of our exciting features, you may need to register with us. If you decide to register, we ask you to provide accurate and complete information. If you’re under 18, you’re not authorized to use our Service. If you’re under 18, we kindly request that you have your parent or guardian’s approval.
We also allow Couples to have a third party register on their behalf. In this case, it’s the third party’s responsibility to obtain authorization from the Couple to share their information. To ensure everything is accurate, we may reach out to Couples for verification. Once confirmed, the Couple is responsible for the actions of their representative.

Wedding Guest (Shadi Expert) reserves the right to modify or discontinue the Service, temporarily or permanently, with or without notice. You agree that we will not be liable to you or any third party for any changes, suspensions, or discontinuations of the Service.

General Practices Regarding Use and Storage
You acknowledge that Wedding Guest (Shadi Expert) may set general practices and limits regarding the use of the Service, including:

Wedding Guest (Shadi Expert) reserves the right to modify or discontinue the Service, temporarily or permanently, with or without notice. You agree that we will not be liable to you or any third party for any changes, suspensions, or discontinuations of the Service.
General Practices Regarding Use and Storage
You acknowledge that Wedding Guest (Shadi Expert) may set general practices and limits regarding the use of the Service, including:

• The maximum retention period for data or content.
• The maximum storage space allocated on our servers for your use.
You understand that we are not responsible for the deletion or failure to store any data or content you upload. Additionally, we reserve the right to terminate accounts that remain inactive for an extended period. These practices and limits may change at our discretion, with or without notice.

The Service may offer features accessible via mobile devices, such as:

• Uploading content through your mobile device.
• Browsing the Service and Site on your mobile device.
If you access the Service via a mobile device, standard charges, data rates, and fees from your wireless service carrier may apply. Not all Mobile Services may be compatible with every carrier or device.
By using our Mobile Services, you consent to receive communications from Wedding Guest (Shadi Expert) via SMS, MMS, or other electronic means. If you change or deactivate your mobile number, you agree to update your account promptly to ensure that messages do not go to the new owner of your old number.

As a Couple, you have the opportunity to create Profiles that highlight your unique Wedding Experiences, including key activities and the types of experiences you offer. These Profiles will be publicly accessible through our Services, allowing other Members to reach out to you based on the information shared.

You acknowledge that you are fully responsible for the content of your Profiles and for your actions, as well as the actions of anyone you invite to your Wedding Experience, excluding the Traveler and their guests. Additionally, you agree to designate a contact person—preferably a family member or friend—who can be reached by Travelers once their payment is confirmed. Important Clarifications:

• No Insurance or Contracting Agent Role: Wedding Guest (Shadi Expert) does not act as an insurer or a contracting agent for you. We serve solely as your authorized agent for accepting payments from Travelers, which we will then transmit to you according to these Terms of Service.
• Third-Party Registrations: If you are registering on behalf of a Couple, you understand that any benefits from the wedding invitation are for the Couple unless otherwise specified in writing. • Additional Bookings: You are responsible for making all other necessary arrangements, including venue bookings, dining reservations, and other logistical details.
Compliance and Profile Management: Wedding Guest (Shadi Expert) is not responsible for ensuring that Couples or Travelers comply with relevant laws and regulations. We reserve the right to remove or disable any Profile at our discretion if we find it objectionable, violates these Terms, or is deemed harmful to the Services.
Insurance Recommendations: We highly recommend that Couples and Travelers obtain appropriate insurance for their Wedding Experiences and travel. Please review your insurance policies carefully to understand any exclusions or deductibles, especially regarding coverage for actions or inactions of Travelers and their guests.

Wedding Guest (Shadi Expert) does not endorse any specific Wedding Experiences. While we encourage users to provide accurate information, we do not verify the identity of users. It’s your responsibility to assess the identity and suitability of others you interact with through our Services.
We will not be liable for any damage or harm that arises from your interactions with other users. By using our Services, you agree that any claims or legal remedies for actions or omissions by other users will be directed solely at those users or third parties. You agree not to seek to impose liability on, or pursue legal action against Wedding Guest (Shadi Expert) in these instances, except for claims related to the remittance of payments we handle on behalf of Couples.

Bookings and Financial Terms for Couples

1. Booking Confirmation:
o As a Couple, you will receive booking requests from Travelers interested in joining your Wedding Experience. You must confirm or decline these requests within 24 to 48 hours. If you don’t respond in this timeframe, the booking request will automatically be canceled.
o Upon request, we will share the Traveler’s first and last name along with their motivation for wanting to join your celebration, allowing you to gauge their interest and suitability.

2. Understanding Wedding Experience Fees:

o The Wedding Experience Fees displayed in your profile serve a dual purpose:
 Couple Contribution: This is primarily a wedding gift from the Traveler to you, the Couple.
 Operational Fees: These fees support the platform and its services, enabling you to connect with Travelers.
 Transaction Fees: Charges associated with processing payments.

3. Net Amount Calculation: o Net Amount = Total Payment - Transaction Charge

o 95% of Net Amount will be transferred to you if Shadi Expert manages your entire wedding.
o 70% of Net Amount will be transferred for a fee of Rs. 5000 + 18% GST per person.
o 50% of Net Amount will be transferred for a fee of Rs. 2500 + 18% GST per person.
o A Free Wedding Pass will incur a charge of Rs. 1000 + 18% GST per person.

o Minimum booking: 5 persons o Maximum booking: 20 persons (more can be arranged depending on the wedding duration).

o A minimum of 60 days is required to fulfill your request.

o The Wedding Experience Fees are subject to promotional activities, which can change based on demand and special events. However, once a booking is confirmed at a specific rate, that fee will not change, even if new promotions are launched later. This means you can confidently plan knowing the fees are locked in.

o When a booking is confirmed, Wedding Guest (Shadi Expert) will collect the Wedding Experience Fees upfront. We will then process and initiate the transfer of your Couple Contribution, aiming to complete this within 7 days after the Traveler participates in your Wedding Experience.
o Please be aware that due to banking processes and third-party payment providers, it can take 30 to 60 days for funds to reflect in your account.

o Wedding Guest (Shadi Expert) is not liable for any transaction fees imposed by your local bank. If your bank charges additional fees for receiving funds, you will be responsible for covering those costs.

o By participating in our platform, you appoint Wedding Guest (Shadi Expert) as your limited agent for collecting payments from Travelers. Payments made to us are considered the same as payments made directly to you, meaning you are still responsible for fulfilling the Wedding Experience as agreed upon.
o While we act as your agent for payment collection, we do not assume liability for any actions or omissions on your part.

o Currently, there are some fees for associated with creating your Profile on our platform. However, we reserve the right to implement Profile creation fees in the future. If we do introduce such fees, we will notify you in advance, ensuring transparency in our services.

o To protect yourself and your Wedding Experience, we highly recommend obtaining appropriate insurance. Review your policy carefully to ensure it covers all potential risks associated with hosting Travelers.

When dealing with payments across different currencies (for instance, USD and local currencies), please be aware that the exchange rates can vary significantly based on the payment method and the financial institution used. Wedding Guest (Shadi Expert) is not liable for any additional fees or exchange rate fluctuations that may affect the amount received by Couples or Travelers, especially in cases of refunds. It’s advisable to check with your bank or payment provider for the most accurate exchange rate and potential fees. ________________________________________

For Couples When Travelers book a Wedding Experience through our platform, they rely on the commitment of the Couple to provide a memorable experience. Should any issues arise, the following terms apply:

A "Travel Issue" may arise under the following circumstances:

• The Couple cancels the reservation within 3Days before the scheduled start time.
• The Couple fails to ensure the Traveler can reasonably access the Wedding Experience (e.g., not providing access to the venue).

If you are a Traveler who experiences a Travel Issue, we aim to resolve it fairly. Our options include:

1. Reimbursement: At our discretion, we may reimburse you up to the total amount paid through the Site, minus any applicable Transaction Fees and Platform fee.
2. Alternative Booking: We may also assist you in finding another Wedding Experience that is reasonably comparable in content and quality to your original reservation. If the alternative is at a higher price, you will be responsible for the difference. Conversely, if the new booking is less expensive, you may be entitled to a partial refund for the difference.

Only a Traveler may submit a claim for a Travel Issue. To ensure a valid claim and to receive the associated benefits regarding your reservation, you must meet the following conditions:

1. Timely Reporting: You must report the Travel Issue to Wedding Guest (Shadi Expert) in writing at WeddingGuest@ShadiExpert.com or via telephone within 24 hours after the event concludes.
Include detailed information and evidence about the Wedding Experience and the specifics of the Travel Issue.
2. No Responsibility for Issue: You must not have directly or indirectly caused the Travel Issue through your actions, omissions, or negligence.
3. Good Faith Efforts: Before submitting a claim, you must make reasonable efforts to resolve the issue directly with the Couple and provide evidence of these attempts.
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As a Couple, you are responsible for ensuring that the Wedding Experiences you list on our platform adhere to minimum quality standards. This includes:

• Accurate and thorough descriptions on the Site.
• Safety and health standards that protect Travelers.
• Prevention of any circumstances that could lead to Travel Issues.
During the Wedding Experience, you and/or an appointed contact person should be readily available to address and resolve any issues that may arise for Travelers in good faith.

If Wedding Guest (Shadi Expert) determines that a Traveler has encountered a Travel Issue related to your listed Wedding Experience, and subsequently reimburses the Traveler or provides an alternative experience, you agree to the following:

• You may be responsible for reimbursing Wedding Guest (Shadi Expert) for up to the amount paid by the Traveler for the Wedding Experience.
• This reimbursement may be offset against any amounts owed to you by Wedding Guest (Shadi Expert).
• Should a Traveler be rescheduled to an alternative Wedding Experience, you may forfeit part or all of the Wedding Experience Fee associated with that booking.

If you wish to dispute a Travel Issue claim, you may notify us in writing at WeddingGuest@ShadiExpert.com or via telephone. You must provide evidence disputing the claims regarding the Travel Issue. However, you should have made reasonable and good faith efforts to resolve the issue with the Traveler prior to disputing the claim.

Traveler Cancellation • Refund Eligibility: If a Traveler cancels their booking 30 days or more before the scheduled event, Wedding Guest (Shadi Expert) will make every effort to refund the fees paid, minus any applicable Transaction and Platform fees.
• Non-Refundable Fees: For cancellations made within 30 days of the event, the total Wedding Experience Fee is non-refundable. No additional penalty charges will apply. Couple Cancellation
• Connecting with Alternatives: In the event that a Couple needs to cancel, Wedding Guest (Shadi Expert) will attempt to connect the Traveler with an alternative Couple who can fulfill the request.
• Refund Process: If no alternative is available, Wedding Guest (Shadi Expert) will refund the Wedding Experience Fees (minus Transaction and Platform fees) to the Traveler within a commercially reasonable time frame following the cancellation.

Cancellation Due to Outside Factors
Certain Wedding Experiences may be affected by Outside Factors, such as weather conditions, which are beyond the control of either party. In such cases:
• Couple’s Discretion: The Couple will determine if Outside Factors necessitate the cancellation of the Wedding Experience.
• Notification Requirement: If cancellation due to Outside Factors is necessary, the Couple must notify both the Traveler and Wedding Guest (Shadi Expert) at contact@WeddingGuest.com as soon as possible.
• Assistance for Replacement: If the Wedding Experience is canceled, the Traveler should also reach out to Wedding Guest (Shadi Expert) for assistance in finding a replacement experience. • Pricing Adjustments:
o If the alternative Wedding Experience is of higher value, the Couple may be responsible for covering the difference.
o If it is of lower value, the Traveler may be eligible for a partial refund for the difference.
• Inability to Find Replacement: If Wedding Guest (Shadi Expert) cannot secure a replacement Wedding Experience for the Traveler after cancellation, a refund of the Wedding Experience Fees (minus Transaction fees) will be processed within a commercially reasonable timeframe.

You are solely responsible for all code, video, images, information, data, text, software, music, sound, photographs, graphics, messages or other materials (“content”) that you upload, post, publish or display (hereinafter, “upload”) or email or otherwise use via the Service. Please let us reassure you that ‘Wedding Guest (Shadi Expert)’ respects and observes relevant data privacy laws, including the General Data Protection Regulation of the European Union. In order to allow ‘Wedding Guest (Shadi Expert)’ to assist you in the best possible way, you voluntary consent to that ‘Wedding Guest (Shadi Expert)’ processes – as data controller - the availability data (mobile phone number, e-mail address) that you provided ‘Wedding Guest (Shadi Expert)’ with for the purposes to connect you, incase you are Traveler, with the relevant Couples as your possible future host(s), and, in case you are Couple, to Travelers, and you agree that we share with them or their representative such information. Also, you hereby voluntary consent to that we use any photos or media that you share with us (e.g. upload to the Site) in association with the Event and your ‘Wedding Guest (Shadi Expert)’ experience for direct marketing purposes, including uploading such content to public social media sites (such as Facebook, ‘Wedding Guest (Shadi Expert)’ site, etc). Before sharing any personal information with us, you are responsible to ask necessary permission of affected persons. Of course, if you ask us in the future to remove any provided media, we will do so. You can contact us at WeddingGuest@ShadiExpert.com. The following are examples of the kind of content and/or use that is illegal or prohibited by ‘Wedding Guest (Shadi Expert)’. ‘Wedding Guest (Shadi Expert)’ reserves the right to investigate and take appropriate legal action against anyone who, in ‘Wedding Guest (Shadi Expert)’’s sole discretion, violates this provision, including without limitation, removing the offending content from the Service, suspending or terminating the account of such violators and reporting you to the law enforcement authorities. You agree to not use the Service to:
• Email or otherwise upload any content that (i) infringes any intellectual property or other proprietary rights of any party; (ii) you do not have a right to upload under any law or under contractual or fiduciary relationships; (iii) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (iv) poses or creates a privacy or security risk to any person; (v) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation; (vi) is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful racially, ethnically or otherwise objectionable; or (vii) in the sole judgment of ‘Wedding Guest (Shadi Expert)’, is objectionable or which restricts or inhibits any other person from using or enjoying the Service, or which may expose ‘Wedding Guest (Shadi Expert)’ or its users to any harm or liability of any type;
• Interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service; or
• Violate any applicable local, state, national or international law, or any regulations having the force of law;
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
• Solicit personal information from anyone under the age of 18;
• Harvest or collect email addresses or other contact information of other users from the Service by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;
• Advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized;
• Further or promote any criminal activity or enterprise or provide instructional information about illegal activities; or
• Obtain or attempt to access or otherwise obtain any materials or information through any means not intentionally made available or provided for through the Service;
• Offer, as a Couple, any Wedding-experiences that you do not yourself have permission to provide (without limiting the foregoing, you will not list Wedding-experiences as a Couple if you are serving in the capacity of an agent for a third party);
• Offer, as a Couple, any Wedding-experience that may not be provided pursuant to the terms and conditions of an agreement with a third party;
• Contact a Couple for any purpose other than asking a question related to a booking, such Couple’s Wedding-experiences or Profiles;
• Contact a Traveler for any purpose other than asking a question related to a booking or such Traveler’s use of the Services;
• When acting as a Traveler or otherwise, recruit or otherwise solicit any Couple or other user of the Services to join third party services or websites that are competitive to ‘Wedding Guest (Shadi Expert)’, without ‘Wedding Guest (Shadi Expert)’’s prior written approval;
• Use the Services to find a Couple or Traveler and then complete a booking of a Wedding-experience transaction independent of the Services, whether or not you do so in order to circumvent the obligation to pay any Service Fees related to ‘Wedding Guest (Shadi Expert)’’s provision of the Services; or
• As a Couple, submit any Profile or Itinerary with a false or misleading price information.
• Commercial Use
• Personal Use Only: The services provided by Wedding Guest (Shadi Expert) are intended solely for your personal use. You agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, or upload any part of the Service for commercial purposes without explicit authorization.
• Third-Party Material
• No Liability for Third-Party Content: Wedding Guest (Shadi Expert) is not responsible for any third-party content or materials, including those provided by users. This includes any errors or omissions in such content, as well as any loss or damage incurred from using it. While we do not pre-screen content, we reserve the right to remove any material that violates these Terms or is deemed objectionable at our discretion. You acknowledge that you will assess and bear all risks associated with the reliance on any third-party content.
• User Content Transmitted Through the Service
• Ownership and License: When you upload content (“User Content”) to our Service, you confirm that you own all rights to it, including copyright and publicity rights. By uploading User Content, you grant Wedding Guest (Shadi Expert) a non-exclusive, worldwide, royalty-free, transferable, sublicensable, perpetual, and irrevocable license to use your content in connection with our operations, marketing, and advertising.
• Feedback and Suggestions: Any comments, suggestions, or feedback you provide regarding our Service (“Submissions”) are non-confidential. You agree that we can use these Submissions for any purpose without compensation or acknowledgment to you.
• Third-Party Websites
• External Links: Our Service may contain links to third-party websites. Wedding Guest (Shadi Expert) does not control these sites and is not responsible for their content or resources. Any interactions you have with third parties while using our Service are solely between you and those third parties. We disclaim any liability for losses or claims arising from these interactions.
• Social Networking Services
• Integration with Social Media: You can log in to our Service through various social media platforms (e.g., Facebook, Twitter). While this enhances your experience, be aware that the handling of your information by these services is governed by their own privacy policies. Wedding Guest (Shadi Expert) is not responsible for their actions or privacy practices. • Indemnity and Release
• Your Responsibility: You agree to indemnify and hold harmless Wedding Guest (Shadi Expert), along with its affiliates, officers, employees, and agents, from any losses, damages, expenses (including reasonable attorney fees), rights, claims, or actions arising from your use of the Service, any User Content, your connection to the Service, or your violation of these Terms or the rights of others.

Your Use at Your Own Risk: The Service is provided on an “as is” and “as available” basis. Wedding Guest (Shadi Expert) expressly disclaims all warranties, whether express, implied, or statutory. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

No Guarantees: We make no guarantees that:
• The Service will meet your needs.
• The Service will be uninterrupted, timely, secure, or error-free.
• The results from using the Service will be accurate or reliable.
• The quality of any products, services, or information obtained through the Service will meet your expectations.

Understanding Our Limits: You agree that Wedding Guest (Shadi Expert) is not liable for any indirect, incidental, special, consequential, or exemplary damages. This includes, but is not limited to, damages for loss of goodwill, use, data, or other intangible losses—even if we have been advised of the possibility of such damages.
Maximum Liability: In no event will our total liability to you exceed the amount you have paid us in the last six months, or, if greater, one hundred dollars ($100).
Jurisdictional Variations: Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages. Therefore, some limitations may not apply to you. If you are dissatisfied with any part of the Service or these Terms, your sole remedy is to discontinue use of the Service.
Termination
Account Suspension and Termination: You acknowledge that Wedding Guest (Shadi Expert) has the right to suspend or terminate your account or access to the Service at our discretion, with or without notice, for any reason, including but not limited to inactivity or violation of these Terms.
Immediate Action: We may deactivate or delete your account and all related information if we believe your actions are fraudulent, abusive, or illegal. Any such matters may also be reported to law enforcement authorities.
User Disputes
Responsibility for Interactions: You are solely responsible for your interactions with other users. Wedding Guest (Shadi Expert) is not liable for any disputes arising from these interactions, although we reserve the right to become involved if necessary.
General
Entire Agreement: These Terms of Service represent the complete agreement between you and Wedding Guest (Shadi Expert) regarding the use of the Service, superseding any previous agreements. Questions?/ Concerns?/ Suggestions?
For any questions, concerns, or to report violations of these Terms of Service, please contact us at weddingguest@shadiexpert.com.