Refund Policy

Payments for the services offered on the Platform shall be on a 100% advance basis. The payment for service once subscribed to by the User is not refundable and any amount paid shall stand appropriated. Refund if any will be at the sole discretion of the Company and it offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the User’s card/bank accounts. Company gives no guarantees of server uptime or applications working properly. All is on a best effort basis and Company’s liability for losses, damages and claims hereunder is limited to refund of amount only. Company undertakes no liability for free services. Company reserves its right to amend / alter or change all or any disclaimers or these Terms at any time without any prior notice. All terms / disclaimers whether specifically mentioned or not shall be deemed to be included if any reference is made to them. The continued usage of the Platform by a User shall constitute deemed acceptance by the User of the amended Terms.

Company reserves the right to verify the authenticity of Content posted on the site. Company if circumstances warrant may call for / ask any of its Users to provide documentary or other form of evidence supporting the information / User Data posted on the Platform and the User, without any protest shall produce such documentary / other evidence in support of such information and if the User fails to produce such information within a reasonable or stipulated time frame, Company may, in its sole discretion, terminate the profile/access to the Platform and forfeit the advance without a refund and take appropriate steps under the provisions of law. Company also reserves the right to investigate and take appropriate legal action without limitation at its sole discretion against any User who violates / misuses the online services and terminating the profile/access to the Platform of such violators without prior intimation who utilise the Platform in any manner which brings into disrepute or impairs the interests and functioning of Platform or the Company.

You may terminate your membership at any time, for any reason, by deleting your profile from the Site. In the event you terminate your membership, you will not be entitled to a refund of any unutilized subscription fees, if any, paid by you, except where otherwise guaranteed in writing.

Shadi Expert may terminate your access to the Site and/or your membership for any reason including but not limited to the breach of the terms of use, using the service for commercial purposes, engaging in prohibited or inappropriate communication or activity, by sending notice to you at the email address as provided by you in your application for membership or such other email address as you may later provide to Shadi Expert. If Shadi Expert terminates your membership for breach of terms of this Agreement, you will not be entitled to any refund of any Subscription fees, if any, paid by you. Multiple profiles of the same person are not allowed on our Site. Shadi Expert reserves the right to deactivate all multiple profiles without any refund of subscription fees.

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